FAQ’s

FAQWhat should we wear? Is there anything we should know ahead of time?

You do not all have to match! Avoid patterns that clash and bright colors next to each other.  Simple and casual looks the best.

Kids’ clothes look better a little too small than too big.  Footwear is also important so make sure all of your shoes are nice and the laces are tied. Stay away from white clothes as they get dirty fast. You may be seated or touching wet or dirty surfaces so be prepared.

Women, consider the length of your sleeves and skirts (as well as neckline) these are fun/ active shots and you want to be able to move and bend comfortably.  DO NOT wear shorts, short skirts, or sleeveless tops unless you like how your arms or thighs look in photos.  Keep jewelry to a tasteful minimum.

For hair and skin: Don’t get a brand new color or cut the day before! If you have difficult hair and or complexion, consider hiring a makeup artist and hair dresser.  It will be worth it! Please tell the makeup people to keep you looking natural.  This is not a magazine cover: it is a family portrait.  Remember to take hair bands off your wrists.

For Glasses: If you don’t always wear them- don’t.  If you do always wear them- do.  If you are not going to wear your glasses, take them off early to get rid of the dent in your nose. BEWARE: if you have glasses that change color in the light, do not wear them.  With some glasses, you can take out the lenses and that is a good idea to avoid glare.

I have a baby. What should I know ahead of time?

Try to schedule a time when your baby will be awake and fed.  I know this is not always possible.  Bring changes of clothes and make sure they fit tight, not loose.  We want to see his/her face. Park locations are better for little ones then urban.  Kids do not always behave, let’s not fight them.  If the photographer decides to reschedule it will be without extra charge. If you are pregnant or have an infant please call or email the office for special arrangements.

Is there a way to find the location most convenient to me?

Yes! Click here for a map of Los Angeles with all our locations marked.

Can I use the session for a credit towards a wedding or other service?

No, they cannot be used for other services.

Can I use it for an engagement shoot?

Absolutely!

I want to give the certificate as a gift but it says my name on it.

Not a problem. Just write in the recipient’s name and schedule the session using their contact info.

Do I need an appointment for a shoot?

Yes, please email adam@townsleyportraits.com to schedule an appointment. Please provide your name, your phone number, location of photo shoot, your location, and dates and times available.

Can I print pictures off the DVD slideshow?

No. It is a slideshow in a quicktime movie format. However, you can purchase digital files at your viewing appointment.

When do I get my slideshow?

Your slideshow will be given to you at your order appointment on a DVD.

Can I view my session online?

No, you must meet with the photographer to view your session. The viewing must be done in the month after the session.

Can my mother, father, sister, husband etc.. come in after my appointment and finalize my order or can they have their own appointment?

One appointment per session only. YOU MUST bring with you at that time whoever needs to be part of the decision making process.

I am pregnant/ I have a newborn. Would you take our photo shoot?

Please call or email the office to work out special arrangements for pregnancy or newborn shoots.

Are pets welcome in our photo shoot?

Absolutely, but only if they are well behaved. We have taken many portraits with dogs, cats, and even horses.